Frequently Asked Questions
Everything you need to know about upgrading your living space.
What is the standard shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery services?
Yes, for oversized furniture items, we offer a premium white-glove service that includes room-of-choice delivery, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Are your materials sustainably sourced?
At Drivse, we prioritize sustainability. Many of our wood products are FSC-certified, and we use eco-friendly textiles whenever possible to ensure high quality with a low environmental impact.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm and Klarna for larger purchases.